Dakota Performance Solutions

Description

Dakota Performance Solutions, Inc was founded in 2000 by a board of contact center executives with a combined experience of over 100 years. The corporation board members oversee and govern DPS, Inc , Automated Call Solutions, Inc, and DPS Marketing Solutions, LLC. The global operations team are located in Sioux Falls, South Dakota, USA. DPS holds an A+ credit rating with extensive corporate funding when needed for large size (100+ Agent) projects.

Whether providing First Level Customer Service or Help Desk/Technical Support, DPS develops customized solutions your customers expect from your esteemed company.

Campus is an E-Learning, E-Recruiting and informational portal website that is a consortium of educational and instructional design professionals, contact center experts and multimedia artists. We have joined forces to deliver industry specific training that meets your needs now. Our team has the combined experience of over 100 years in education and customer service. We are the world's first-ever online learning site created for the call center industry.

DPS provides multiple technolgy solutions from the DPS Sioux Falls, SD location including, Webinar Management, CRM Hosting, Cloud routing technology.The upgrade was critical in preperation for Gigabit Ethernet. All technology has been upgraded to support new emerging technologies including, cloud, video and to support upcoming releases of our webinar platform. DPS currently uses mutiple vendors who supply fiber internet directly to the backbone. We are currently have a 100mg download and 25 mg upload speeds to provide our customers improved speeds for report download and technology hosting.

Lead Generation : We specialize in generating B2B and B2C leads when the sale is particularly complex. We become totally immersed in your business with the passion, knowledge and experience to identify, nurture and deliver the leads you need. So your sales people can focus on selling and you can start to count on a predictable pipeline.

Products & services

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