Data Works Intl

Description

“DataWorks is not just our vendor, they are our partner. For over 15 years, the team has provided exceptional service and supported the growth of our business.

Our customer, a leading manufacturer of medical equipment, conducts 80-100 in-depth classes each year to train medical personnel on the proper use of sophisticated diagnostic devices. They needed a better way to track attendance and class completion in order to provide required reports to medical licensing agencies.

Goal: Our customer, a leading manufacturer of medical equipment, conducts 80-100 in-depth classes each year to train medical personnel on the proper use of sophisticated diagnostic devices.

As a small company in business for over 20 years, DataWorks knows the advantages of running lean, and we constantly review operations and look for ways to increase efficiency. In the early years, we dreaded the vacation-heavy summer months because we often felt under-staffed and over-stressed. Limiting staff vacation time is not an option, because our staff work hard all the time and deserve to enjoy time off in the warm summer months. So we developed a three-pronged solution which works well for our customers and for us.

“I am very excited to become part of the DataWorks family. I plan to continue the company’s tradition of high-level service and support targeted to the needs of our customers”, said James. “The DataWorks team have been incredibly flexible during the transition and have shown their dedication to providing the very best in customer service during this period of change.

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