DeKalb Regional Healthcare System

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Description

In an effort to ensure that all patients receive the highest quality emergency medical care and have a positive experience in the ED, the services of patient representatives, social workers, interpreters, chaplains and financial counselors are also provided. For your convenience and comfort, our patient rooms are equipped with a phone, private toilet and television.

DeKalb Medical accepts most insurance plans , provided we receive proof of coverage. Once we have verified your insurance, a claim is issued for total charges. Your insurance company calculates the payment amount and pays us accordingly. In addition to this payment, your insurance company provides us with an explanation of benefits and your required amount.

This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully. This notice applies to DeKalb Regional Healthcare System (and all affiliates) and its medical staff, employees and other health professionals who are approved to provide services at its facilities. Please note that physicians may have different privacy practices for services provided at their offices.

Most insurance companies now require pre-certification for elective admissions and procedures. In other words, your stay must be determined to be medically necessary by your plan prior to your admission to the hospital. Only medically necessary services are deemed covered and payable by insurance carriers. If you are admitted without the necessary pre-certification, your insurance company could refuse to pay all or part of your hospital bill. Some plans require that certain surgical procedures be done on an outpatient basis.

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