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Description
John has vast experience in designing strategic change and in creating and implementing training curriculum in support of company-wide improvement initiatives. He has worked with numerous organizations as a change management consultant.
Now more than ever healthcare leaders are challenged with providing exceptional and compassionate service for our patients and families. As costs continue to increase and reimbursement declines, physicians, healthcare executives and associates must work together to reduce costs and increase efficiency. We must also improve our relationship with our community to strengthen its confidence that we will consistently deliver on our brand promise to provide an excellent patient and family experience.
"Maxum Petroleum retained the services of DialogueWORKS to provide training to our regional management team. The program, “Managing Performance for Results,” focused on the effectiveness model for conversations and the “framework recipe” for holding “difficult” conversations. Not only did John Stoker retain the interest and engagement of our managers (a mixed group with varying tenures representing operations, sales, and finance) through his humorous approach, he also impressed the participants with his expertise and examples based on deep experience working with teams.
DialogueWORKS was founded in 1998 and is headquartered in Springville, Utah, with affiliates throughout North America, Europe, and Asia.
For over 20 years, John R. Stoker has been facilitating and speaking to audiences, helping them to improve their thinking and communicating skills. He is an expert in communications who believes the human capacity to achieve astonishing results depends on the individual's ability to interact with others. John has dedicated his professional career to the science of communication and interpersonal interaction.