Dtvexpress.Com, Inc.

Dtvexpress.Com, Inc.

  • 3325 Woodvine Dr
  • Atlanta, Georgia
  • 30327

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Description

Any loss or damage resulting from: A pre-existing problem condition known to you (such as a mechanical fitness issue) prior to purchase and issuance of the extended warranty. Improper installation of components by you or an unauthorized repair center resulting in mechanical failure to your television.

The XpresServ™ TV extended warranty plan covers plasma TV extended warranties, LCD TV extended warranties, and rear projection and front projection DLP or LCD extended warranties. Coverage is effective immediately upon the expiration of the shortest portion of the manufacturer's original written parts and labor warranty. During the manufacturer's warranty period all repair or replacement costs are the sole responsibility of the manufacturer.

For Extended Service Plans purchased after March 1, 2012: Refer to the following Terms and Conditions from A rated Safeware (the extended service plan administrator) Safeware Extended Service Plans Terms and Conditions . Here is a summary of some of the major items: a) -Plan Coverage begins from the date of purchase of the product but the manufacturers warranty must be utilized during the first year (or 90 days for refurbished products) except in the case of power surges that cause defects. b) This plan Repairs or Replaces your TV or Tablet.

If your covered TV needs repair during the extended service plan period you are required to call the service plan administrator to obtain authorization prior to having repairs made. The Administrator may perform a telephone diagnosis of the product failure to determine whether or not it is defective. For faster service, please have your dated proof of purchase (sales receipt/warranty contract) available when you place the call.

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