E-on Software

Description

We recommend that you purchase maintenance together with your product. You may also you add maintenance within 30 days of purchasing. This will offer you 13 months of Maintenance coverage, and you will not lose any maintenance time. Please note that you won't be able to place your product under maintenance if you miss this 30 day window.

Our award winning Vue product line consists of three product families each tailored to offer the best blend of capabilites and features for authoring Digital Nature scenery.

What is the perimeter of per-incident technical support? Our support technicians answer questions about the general usage of our professional products, including: Assisting you with the documented features of our products and how these features can be used.

The customer refuses to let the support technician remotely access his computer or the purpose of diagnosis, and the support technician is reasonably unable to provide a solution using other methods of investigation.

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