ECMD, Inc.

Description

Your sales and purchasing staffs will appreciate having the option of using either the password-accessed transaction services of our on-line "Link" system around the clock or our specialized customer service groups that provide expert back-up for them during standard business hours. It is good to know your staff doesn't need to be an expert in every detail in order for your company to succeed in becoming the most complete and capable supply source for your own customer base.

ECMD's perspective about its customers and, in turn, their customers, is that we all work together to serve the end-user of our products. It not only takes great products to meet the demands of today's consumers, but it also takes great service. That is why we like to refer to our customers as "service partners" because it takes all of us to provide exceptional service.

Our long menu of retail service functions produces proven results, delivering superior return on investment, comp store performance*, and profit per square foot for multiple products made by multiple manufacturers. The right products at the right place at the right time and at the right price-that's the minimum requirement of today's consumer. Often it is highly inefficient to purchase items direct from a manufacturer who does not offer integrated logistics support.

Broad offerings satisfy your customer, but together with the detailed nature of the products themselves, they require extraordinary efforts to simplify transactions so they don't bog down solving your customer's problem-of-the-day. The corporate structure of EastCoast Mouldings, Crown Heritage Stairs, and Arndt & Herman Building Products allows us to remove many of the complexities from your own daily activities.

We specialize in designing and managing complex supply chains of disparate products. ECMD combines the efficiencies of large offshore suppliers with the convenience, flexibility, and reliability of local manufacturing...

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