EduNeering, Inc.

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Description

Our Support Model UL’s ongoing commitment to support our clients from initial implementation through the entire relationship represents a key belief in our client support model. Our support model is based on an approach where we provide the necessary support for the successful deployment and continued use of our platform. To that end, we provide 24/7 support through our client services team. Our model also allows the client services team to build a strong relationship with the client and have a thorough understanding of any client-specific concerns, issues and needs.

For established customers, when you access the UL Online Classroom through a password and user ID, we may collect and compile personal information from you such as your name, address, job title, e-mail address, employee id number, industry, and other similar information as required under our licensing agreement with you or your company. This information is used to document and track your learning experience and assist to make your training and education more effective and efficient.

For new visitors to our site, we may collect information such as user id, company affiliation, and self-created password to make your experience more enjoyable and convenient and provide you with information you may need. If you decide to contact us and request us to send you information on our products and services we ask for certain information about you in order to respond to your request and provide you with accurate material on your areas of interest.

For over 30 years, UL has provided compliance learning management solutions to many of the world’s leading life science companies.

We provide training in online, computer-based, instructor-led and hands-on formats to ensure that all members of the organization have access to instruction in the most effective and productive format. Standardized training using our 90-course EH&S Library can be rapidly deployed and targeted to learners according to the company’s requirements, including by job function, skill level, compliance requirement or employment status. Client-specific learning solutions can incorporate customized training programs that integrate corporate policies and compliance requirements.

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