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When you choose Electric Express to service your electrical needs, here's what you can come to expect every time you call us for service. 1. Caring People Answering the Phone At Electric Express our phones are fully staffed 24 hours a day. 2. Polite, Professional Customer Service Representatives Reaching a live human isn't much comfort if that person is surly or incompetent. 3. Convenient Scheduling Today, most households have two wage earners. At Electric Express we make it a priority to accommodate your schedule and offer priority scheduling to our Home Protection Plan Members. 4. Firm Price Quotes You approve the price before we do the work. At Electric Express we quote you the full price of the job, before we do the work. No more watching the meter run - No Hourly Charges - No Overtime Charges - No Lowball Phone Estimates - No Hidden Charges! 5. Guaranteed Performance At Electric Express our written guarantees are the best in the business and we offer extended warranties as well. If anything should break during the warranty period, we will fix it at absolutely no cost to you! 6. Security Protection With the rampant crime rate these days, you can never be too cautious. Our service technicians wear company uniforms with ID badges so you know who they are. Before they are hired they undergo background checks and drug testing. We frequently do random drug testing within our company. All this with your safety and security in mind. 7. Respect for Your Property Our service technicians leave your home clean. They arrive, supplied with shoe covers, service carpets, vacuum cleaners and cleaning supplies. They use these to protect and respect your property. 8. Qualified Service Technicians Being an electrician is a lot harder than it used to be. Ever-changing codes and increasing technology require today's technicians to receive continual training. At Electric Express we constantly invest in advanced education and training. A company that does not invest in education for its employees is not a company you want to do business with. 9. Complaints Handled Courteously and Promptly No matter how good a company might be, human error may rear its head from time to time. At Electric Express we want you to be a customer for life. We promptly and courteously resolve all problems even if it costs us money.

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