-
Kensington Computer Products Group
Distance: 3.3 Mi333 Twin Dolphin Dr Fl 6
94065 Redwood City -
SF Cable, Inc
Distance: 12.1 Mi29441 Kohoutek Way
94587-1237 Union City -
Logitech
Distance: 11.9 Mi6505 Kaiser Dr
94555 Fremont -
Actel Corporation
Distance: 12.9 Mi2061 Stierlin Ct
94043 Mountain View -
tape4backup,
Distance: 12.5 Mi34972 Newark Blvd
94560-1216 Newark
Description
The Element Case 1 Year Warranty, Product Guarantee , and Exchange Program only apply to authentic, original Element Case, Inc. products purchased directly from Element Case, Inc. or one of our authorized distributors, dealers, or re-sellers. Please see our website for a listing of our worldwide authorized distributors, dealers, and re-sellers. Please be advised that all Element Case, Inc. authorized distributors, dealers, and re-sellers are required to honor our 1 Year Warranty directly with their customers. Please confirm detailed warranty terms and process directly with the authorized distributor, dealer, or re-seller that you purchased from. If your warranty claim has not been handled / resolved to your satisfaction by one of our authorized distributors, dealers, or re-sellers, please contact Element Case, Inc. directly with your proof of purchase and we will handle your claim directly with our worldwide partners.
The company selling our product does not offer after sale warranty or customer support; our policy with all of our authorized distributors, dealers, and re-sellers is that they will honor our warranty directly and immediately with all of their customers who purchase our product. Element Case, Inc. will in turn honor these warranty claims from our authorized distributors, dealers, resellers. We require this of all our worldwide partners in order to prevent our customers from getting the "run around" when they have a problem.
To be sure you are receiving authentic, original Element Case, Inc. products designed and manufactured in Northern California, U.S.A. meeting our meticulous quality standards, and backed by our company with a 1 Year Warranty, please visit our online store at www.elementcase.com to purchase directly from us, or to identify an authorized distributor, dealer, or re-seller in your area.
The price offered for our product is significantly lower than the retail price on our website; all of our authorized distributors, dealers, and re-sellers are obligated to sell at our confirmed retail price as listed on our website. So if a company is offering Element Case, Inc. product at significant discount off the prices listed on our website, it is most likely counterfeit or "fake" product.
Element Case, Inc. will not honor any warranty claims from customers who did not purchase our product directly from us or one of our authorized distributors, dealers, or re-sellers. Element Case, Inc. is in no way attempting to avoid supporting our products with this strict policy. However, when we handle warranty claims of potentially fake product, the financial impact is exponential; we lose the original sale from an unfortunate customer who intended to purchase authentic Element Case, Inc. product; we devote our time and resources to support someone who has not purchased an authentic product from us, or from our authorized partners; and most significant, our brand and product reputation suffer severe damage due to the inferior design, materials, workmanship, quality, and performance of these counterfeit or "fake" products.