Ell Enterprises Inc

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Reaching Customer Service Please use the form on the contact us page to reach us by email. Phone: 800-837-7838 between the hours of 9 am-5 pm EST, Monday through Friday. Fax: 317-783-7839 Shipping and Handling Shipping charges will be automatically calculated and applied to your order during checkout. All shipping calculations are ESTIMATES and may be adjusted prior to finalizing your order. All shipping charges are calculated from our warehouse partner in Atlanta GA, 30336. Most orders will ship by UPS. In some cases, an alternative carrier will be used if your order exceeds maximum weights with UPS, or to ensure a timely delivery of your order. If shipping is required by truck freight, we will contact you with the estimate prior to processing order. Delivery Schedule Depending on size of order, most orders will ship same day if ordered by 12 pm EST. Damages/Shortages Inspect all cartons immediately upon receipt. Notify and make note of any damages to the carrier if possible. Keep original packaging, in some cases the carrier requires proof. Contact us to report damage to merchandise or shortages as soon as possible to amend the issue. Return Policy You may return your web order (unused) for credit, less shipping charges, within 30 days of the original receipt. Please contact us for a return authorization. Shipping cost of returns are at your expense. All returns are subject to a 25% restocking fee. Tax Charges For orders made from within the United States sales tax will be applied to all in state orders. Our business is operated from Indiana. All other states are tax free. Prices Prices are subject to change without notice. Feel free to contact us for current prices. Privacy Policy Ell Enterprises will not disclose buyers' information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Data collected by this site is used to : A. Take and fulfill customer orders. B. Administer and enhance the site and service C. Only disclose information to third- parties for goods delivery purposes.

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