Elmwood Chapel

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Therefore, we are committed to handling each family with compassion and patience at every point in the service process - initial contact, each phase of the funeral service planning, during a visitation and service, while at family follow-up visits, or at preplanning appointments. We strive to understand individual needs during a difficult time and offer families options to personalize a service and meet financial parameters. Each family should feel that their service was uniquely developed for them and not just a tradition or ritual. Family follow-up is also an important part of offering families comprehensive support. After a service, we assist families with government benefits such Social Security or Veterans. Our family follow-up specialists contact families several weeks after a service to provide grief support materials and further assistance. Since our goal is to meet each family's expectations, this visit allows us to determine if their needs were met or if there are any issues or concerns. Preplanning is another way we provide support services to our families and the communities we service. We approach preplanning in an educationally way. Our preplanning advisors and funeral directors help families understand there is an easier way when a service is planned in advance. Preplanning gives families the time to create a truly personalized tribute while relieving an emotional burden from those they love.

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