Enviroservices & Training Center, LLC

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There are many ways to measure wealth. Some people are rich in knowledge, some in friendship, some in financial assets. There are also many different ways to measure excellence. Therefore, it is critical for us at ETC to establish those rulers with which we expect to be measured by our clients in our quest for distinction. We have dissected excellence into six key elements that also represent the character of the individual professionals who comprise our staff. At ETC, we are committed to the continued pursuit of excellence. Although excellence is essentially a timeless virtue, we are all the products of our own experiences and there will of course be a need to reflect and revise our measuring sticks as time passes. Clients - In 1994, when ETC began operations, the words "Customer Satisfaction Is Our Greatest Asset" were put on all of our written correspondence as a reminder to both clients and personnel of our priorities. Customer satisfaction is something we depend on... it's not just lip service. Clients want to do business with individuals, not companies. We need to be easy to do business with. Clients deserve and should expect nothing less than excellence. One way we can measure customer satisfaction is by the number of repeat customers that call back. Products and Services - ETC strives to deliver a premium service at a competitive price. To ensure such a quality service, each project is evaluated on a case-by-case basis for scope, schedule, and budget...

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