Description
We sometimes engage unaffiliated businesses to assist us in providing you certain services. For example, we may hire a shipping company to help us deliver our products or services to you. We may also use third parties to process online transactions and credit card payments In those instances, we may need to share your personal information with them. We require these companies to use your personal information only to provide the particular product or service and do not authorize them to use your personal information for any other reason.
We are dedicated to providing a safe online payment system to our customers. That’s why we added an extra level of security for payments with Visa or MasterCard. This protects you against unauthorized use of your credit card. 3-D Secure technology consists of the programs Verified by Visa and MasterCard SecureCode.
Eurail.com is dedicated to selling European train passes online and has been in business since 2006, serving over 100,000 European rail pass customers every year. Our headquarters are based in The Netherlands, with fulfillment centres and call centres operating from Orem (Utah), USA and Killdare, Ireland.
We collect personal information from you when you purchase products from our online order process. For example, we require you to provide your name, contact information, shipping and billing addresses, and a credit card number before we process your orders. We also collect information about your transactions with us. We may use the information that you provide to communicate with you about products purchased through our online service, to provide customer support in connection with those products.
At various locations on our websites, such as in our order forms (and potentially surveys and polls), we may request that you supply us with "personal information," such as your name, email address, mailing and shipping addresses, home or work telephone number, and/or credit card information. You will always know when we are collecting personal information, because we only collect personal information when you voluntarily submit it to us through our online forms and questionnaires. Although you do not have to provide us with any information to visit our websites, you may not be able to fully utilize all of the services on our websites if you choose not to provide certain information. If you do choose to give us personal information through our websites, we will collect and retain that information.