Evidant

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Online and Mobile : Get visibility into the TRUE customer experience of websites and/or native mobile apps.

Whether it is a general inquisition, a question for our sales and marketing department, or a look into potential career opportunities, please reach out to us at anytime at one of the channels listed below. Our company President, Keith Mason, is dedicated to connecting with anyone who has an interest in discussing the strategy, approach, and/or execution of aligning business and IT and thus, made himself available on LinkedIn. If you would like to open a dialogue with Keith, type an intro question into your connection request and he will be glad to discuss your topic.

While IT is composed of technical building blocks such as servers, networks, databases, and applications, business operations is composed of its own set of building blocks which are its Business Processes. These business processes are further broken down into subcomponents such as Business Activities, tasks, business channels and calendars. Business leaders make their decisions based on the performance and quality of their business processes. Further they see how IT performance impacts their ability to perform these processes (i.e., the ability to get work done).

We provide an environment where innovation, opportunity, teamwork, and job satisfaction are unequaled.

A communication gap continues to provide a major divide between Business and IT. The basic problem is that IT tools and their metrics primarily focus on making technical "things" betters such as uptime and performance of servers, databases applications, networks, etc. Recent developments in "End-User Experience" tools have not changed this focus as they do not map to the work done by Business. This information does not provide CIOs or business leaders with the knowledge needed to make decisions that provide a positive impact on business operations.

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