Excel Telecommmunications

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Description

When you communicate with Impact Telecom, we collect information from you that we use to deliver, provide, confirm, change, bill, monitor, maintain and repair your products and services. This information is also used to resolve issues with your order, with our products and services, or with your account. The information we collect may include your name, addresses, and other contact information; the reason for the contact; and your Social Security Number and payment information.

Impact Telecom shares customer information within our family of companies for operational purposes. We also share certain types of customer information within our family of companies for our own marketing purposes. Sharing this information allows us to provide you with the latest information about our products and services and to offer you our latest promotions.

Whether you are new to the market or have years of industry experience, Excel can help enhance your product offering and ultimately increase your profitability. As a stable and experienced provider, Excel offers carriers a wide range of services supported by one of the most dependable networks in the United States.

We collect information about your use of our products, services and sites. Information such as call records, websites visited, wireless location, application and feature usage, network traffic data, product and device-specific information, service options you choose, mobile and device numbers, and other similar information may be used for billing purposes, to deliver and maintain products and services, or to help you with service-related issues or questions.

There are additional protections that apply with regard to certain information we collect and maintain about the telecommunications and Voice over Internet Protocol (VoIP) services you buy from us and how you use them. This information is categorized by the federal government as Customer Proprietary Network Information or CPNI. Specific laws govern our sharing and use of this type of information.

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