Exceleron Software

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Exceleron Software, Inc., located in Dallas, Texas, delivers a suite of hosted customer relationship management applications to telecommunication and electric service providers, including:Exceleron Software, Inc. was founded by Bob Crenshaw in early 1999. Its early history cannot be separated from that of its former affiliate, Go-Comm Communications, Inc., a Dallas-based competitive local exchange carrier (CLEC) founded by Mr. Crenshaw in 1997. Go-Comm obtained authorization to sell telephone service in seven states as a reseller of BellSouth, SBC/ATT and Verizon's network services. It became profitable in less than a year by using internally developed software applications to achieve operational efficiencies and customer retention levels that exceeded industry norms. Other CLEC's recognized the advantages afforded Go-Comm by its software and approached Mr. Crenshaw with requests to license it. Recognizing another entrepreneurial opportunity, Mr. Crenshaw formed Exceleron for the express purpose of marketing and continuing the development of this integrated suite of software applications under the brand name "CommWorx".This software application, although geared to both pre-paid and postpaid customers, found a niche in the pre-paid market and worked almost exclusively with prepaid providers beginning in 1998. Exceleron’s special focus on the prepaid market has permitted it to gain an in-depth understanding of the unique challenges associated with this group of consumers. This knowledge gained from its telecommunication customers has been transferred to its pre-paid platform designed specifically for electric service providers. Exceleron’s focus is now on electric service providers as opposed to telecom companies and Exceleron continues to see the many benefits offered to electric service providers through its Prepaid Account Management System.

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