FPPG

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Description

Since its inception in 1996, FPPG has become one of the most highly recommended property management companies serving the Orlando area in Polk and Osceola Counties. Moving to the U.S. from our native Scotland, UK in 2001 gave us hands-on control of operations, policies and standards and allowed us to shape and develop the company into its present form. We are a small and friendly team, all with a role to play in the daily running of your second home, which we take very seriously. As home owners ourselves, we have experienced first hand the highs and lows of property management, making a firm commitment to constantly improve our own standards. We are not in the business of concerning ourselves with what others may be doing as our focus is set solely on propelling FPPG forward in the correct direction and ensuring 100% customer satisfaction. As we have proven time and again, we are the team who are prepared to go the extra mile for our home owners and this kind of dedication is hard to beat when you are looking for total trust, reliability and customer care. ALL of our home owners are Number 1 to us. Each deserving our best standard of service and that is what we strive for and in turn, we appreciate and respect their loyalty to FPPG year after year. Our aim is to build lasting relationships; working in conjunction WITH you to manage, maintain and customize your home to your taste. We firmly believe in listening and communicating with you and respecting your needs as this is Your dream and YOUR investment. FPPG works with you because YOUR home matters. Our Services Pools are serviced once weekly, with a full chemical balance, removal of any bugs and debris caused by rains, scrubbing down of tiles, vacuum as required On most pools we are now offering a twice weekly service at no extra charge during summer months as we feel this is required to ensure guest satisfaction. Minor repairs and replacement of worn parts are dealt with as required. We contact our owners when a larger item like a pool heat pump requires to be installed. We recommend pressure washing the pool deck, cage, furniture and pathways on a regular basis to combat the mildew caused by heat and humidity. Our pool technicians complete a card each time they visit so that any guest, home owner or member of the management team can see when the pool was serviced and its condition. We do not charge to turn pool heaters on and off during the winter season. are cut once weekly during summer and less frequently in winter. As well as cutting, edging and blowing, our landscapers weed and fertilize and trim when required. Some yards may incur extra charges depending on size. Our landscaping company are excited about the vast array of tropical plants and trees available in the Orlando area and are happy to assist you in making a tropical oasis of your very own. Ask us for details. Quarterly pest control is mandatory unless your home's landscaping is taken care of by the Home Owners Association. This treatment helps to prevent diseases on your lawn and promotes the healthy growth of your grass.

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