First National Bank of Bosque County

Description

We collect and maintain personally volunteered information and data about our customers for a variety of reasons. We know that the more we know about our customers, the better we can understand their unique financial needs. With this understanding, we can provide our customers with the appropriate products and exemplary customer service that are the foundation of our banking philosophy. We also use customer information to help us in new product development. Sometimes we gather customer information because we are required to do so by laws or regulations.

It is the policy of First National Bank of Bosque County (the “the Bank”) to make you aware of our business continuity plans in case of an emergency. The Bank’s plans are designed to ensure that our operations will continue to function with little or no disruption, that our customers’ accounts will be secure and accessible, and that our customers will be able to reach us regardless of the scope of the situation or event. The Bank has developed a Business Continuity Plan (BCP) with respect to how we will respond to events that significantly disrupt our operations.

The Bank collects this voluntarily provided information because it is needed to provide the products and services to those requesting them, to provide various forms of customer support, or to administer certain kinds of accounts. The Bank occasionally compiles online transaction and registration information for our own internal analysis, such as allowing us to identify market segments and needs, as well as to inform current and prospective customers about the Bank's existing and potential products and services.

Some pages within the Bank's Web site may ask users to provide individually identifiable information in order to open an account, order a product or service, or to register for a trial subscription. You will know when this information is recorded because you will be asked to provide this information in order to complete a form and submit it to the Bank. This requested data might include such things as your name, a personal identification number, mail and e-mail addresses, or telephone or fax numbers.

Should one of our branch or facility locations be affected we will move the operations to our alternate location where we are able to serve our customers as effectively as possible. Calls to the affected location will be re-routed to the alternate location where we have access to all of the same systems to serve you. In the event of a prolonged disruption to one of our branch or facility locations, our BCP provides for more permanent relocation of staff to an alternate location, where we will continue to provide the best service possible.

Products & services

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