Flagship Restoration

Description

Yes, we will put your home back together OR you can choose your own general contractor (and we won’t take offense!). This is a personal decision, and it is ultimately your decision. At Flagship Restoration we are partnered with only the best (licensed and insured) local contractors, many of which are specialists for each trade (drywall, plaster, framing, painting, plumbing, HVAC, electrical, flooring, etc.). We work with each of them regularly and we have chosen them because of their promptness, professionalism, and attention to detail. They understand that work after an accident such as water damage or fire/smoke damage must take priority. They also understand that we must work within industry standard pricing allowances – some contractors hear the word “insurance claim” and think there is an open checkbook somewhere, but that is not the case. Your loss will be assigned a Project Manger from Flagship Restoration, and we are accustomed to working with you and your insurance company along the way to make sure all work is properly justified and approved within the guidelines of your policy.

This obviously depends on the size and scope of your loss, but it can range from 10 – 20 days for small kitchen fires to 4-6 months for larger events. We ask for your patience at the beginning of the process while the loss is evaluated by various interested parties. Quite often, fire scenes are locked down by local authorities until they have completed their investigation and documentation. Your insurance company will also want to see the damage first-hand, and sometimes they have their own separate investigation to determine causation and review your policy to determine coverage. Finally, it is often required for our initial estimates to be reviewed and approved by your insurance company prior to work commencing (although we will push to get initial steps approved ASAP). Once we get the green light we will go over our work plan with you and provide you with target dates for each major step in the restoration.

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