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Flight Options is currently seeking a qualified candidate to join our Operations Organization as an Owner Services Representative (OSR). This position serves as the frontline to our affluent clientele and plays an integral part in the planning process of their travel. The OSR works closely with several departments to create every client experience and is responsible for establishing, building and maintaining long-term relationships. Overall, the OSR is responsible for providing world-class service and ensuring that expectations are exceeded.
The entire fractional industry is recognized for its exceptional safety record as well as its commitment to safety and is strictly regulated by the Federal Aviation Administration. As a six-time ARG/US Platinum award winning operator, Flight Options’ role in the industry is that of a pioneer – through our products and programs to our industry leading safety initiatives, we take that role seriously. When it comes to safety, our success is not only defined by our history but also by the people and programs that truly differentiate us from our competition.
Kenneth Ricci has spent over 30 years developing innovative services in the aviation industry. In 1980, Kenn founded Corporate Wings, an aircraft management and charter operation providing charter flight service to corporate clients. He expanded Corporate Wings’ operations to include other aviation support services including aircraft maintenance, fueling and storage.
Matt Doyle joined Flight Options in 2010 as Executive Vice President of Sales and Marketing. With nearly 18 years of experience in the aviation industry, including 10 years in aircraft sales, Matt is responsible for leading the sales force and executing the sales and marketing strategies. In 2002, he joined a start-up aircraft fractional provider as Vice President of Sales where he most recently served as the Senior Executive Vice President of Sales and Marketing.
Additionally, Flight Options is proud to be a ten time recipient of the prestigious North Coast 99 award. This award recognizes our company as one of the top 99 places to work in Northeast Ohio and acknowledges our commitment to excellence in all that we do. Watch the video below or here .
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