Forgivingcomputers.Com

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Forgiving Computers is dedicated to providing the highest levels of customer service round the clock. If you feel dissatisfied with any aspect of our service, you are encouraged to make use of our complaints procedure detailed below. In order to file a complaint, please send us an email to complaints@duoservers.com, specifying the nature of the problem you are experiencing. Please, provide us with as many details about your particular case as possible. The more we know about the situation, the better, prompt and adequate our resolution will be.

All web hosting services are provided by Forgiving Computers, a United States based company, headquartered in San Jose, CA. Our company aims at providing a large number of professional services in the following fields of activity: web hosting, domain registration and quality customer support.

It may sound unbelievable but the majority of the big companies in the web hosting business usually do not invest much in the development of new technologies. Instead they rely on 3rd party solutions and software. Unlike theirs, our hosting software was created, developed and designed in-house by us. Moreover, our business approach is human-oriented in that our client support is a center factor in the quality hosting service that we offer.

This is an Agreement between You - Customer of our Hosting Services, and the following companies, which partner with Forgiving Computers - LiquidNet US LLC, a US company headquartered in Fort Lauderdale, Florida, and LiquidNet Ltd., a UK company headquartered in London, UK. Legal details about the two companies can be found in the 'Customer Service Contact Details' section of this document.

The term “UNLIMITED” is used to describe the amount of resources in the web hosting plans provided by Forgiving Computers, which is not set to a predefined limit value (for example - unlimited bandwidth, unlimited disk space, unlimited emails or other unlimited resources). By not setting limits on key resources, we are able to offer our customers a simple, consistent pricing scheme as their websites demand more and more resources.

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