Francis Collision Center

Description

Francis-Online.com / Francis Motorsports / Contact Webmaster Frequently Asked Questions - Will my car be returned to me in its original condition? - Are the repairs you perform on my vehicle guaranteed? - Is the estimate I receive from your shop free? - When do I pay for the repairs to my automobile? - Will your company help me acquire a rental car? - Does your company offer a shuttle service? - When will you start on the repairs after I drop off my car? - How long will the repairs to my automobile take? Have a question that isn't addressed here? Submit your question to Francis Collision Centre and help us keep our valued customers and clients better informed. Will my car be returned to me in its original pre- accident condition? At Francis Collision Centre, our goal is to repair your dam- aged automobile to its original pre-loss condition. Our staff of highly trained specialists will effect the proper repairs on your vehicle and return it to you as quickly as possible and in its pre-accident condition. Back to Top ---------------------------------------------------------------------------- Are the repairs you perform on my vehicle guaranteed? We are so confident in the quality of our work that we offer a lifetime guarantee on the repairs performed on your vehicle. Back to Top ---------------------------------------------------------------------------- Is the estimate I receive from your shop free? When you bring your automobile to our shop, we provide you with a FREE estimate for you to supply to your insurance company. Our i nspector will thuroghly inspect your auto- mobile to detect seen (and hidden) damage and provide you with the most complete and detailed estimate possible. Back to Top ---------------------------------------------------------------------------- When do I pay for the repairs to my automobile? You will pay your deductable when the repairs on your vehicle are complete and ready for pickup. Back to Top ---------------------------------------------------------------------------- Will your company help me aquire a rental car? Our service team will help you acquire a rental car before your automobile enters our shop. We will not only help you acquire a rental car, but we will arrange for pickup and drop off of your rental as well. Back to Top ---------------------------------------------------------------------------- Does your company offer a shuttle service to pic me up and drop me off if needed? Francis Collision Centre offers our free "Executive Service" courtesy pick-up and delivery of every customers car and rental. Back to Top ---------------------------------------------------------------------------- When will you start on the repairs after I drop off my car? Repairs to your car will begin when your insurance company approves your claim and the proper parts are received. This will enable us to get your automobile back to you as soon as possible and shorten the repair process. Back to Top --------------------------------------------------------------------------- How long will the repairs to my automobile take? Every repair claim is different and has a different timetable for completion. You will be kept apprised of the status of your auto mobile by one of our customer service representitives by phone and/or email on a regular basis. Back to Top

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