Full Spectrum Analytics Inc

Description

Full Spectrum Analytics, Inc. has been recognized by our customers as service specialists for instruments from a variety of manufacturers such as Agilent (Hewlett-Packard), Tekmar-Dohrmann, OI Analytical, Varian, Gerstel, LEAP CTC, Waters and Dionex just to name a few. This advantage allows our customers to have the entire system diagnosed and quickly have the problem resolved with one service call, instead of having to wait for another service engineer from a different organization to identify the problem.

The service team at Full Spectrum Analytics, Inc. consists of individuals with diverse backgrounds relating to analytical instrumentation, many of them being former service representatives or product development managers for the manufacturer. New employees undergo an extensive in-house training program in addition to attending manufacturers' training courses.

Full Spectrum Analytics, Inc. sometimes hires vendor companies to provide limited services on our behalf, including packaging, mailing and delivering items, sending postal mail, providing technical support, and processing registrations. We provide those companies only the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

It isn't often you find a leading support provider that has been contracted with such a wide variety of well established instrument manufacturers, assisting them with field support services. The unique combination of our product knowledge and multiple office locations throughout the United States allows manufacturers to benefit from our superior troubleshooting skills.

Thank You for taking our Customer Satisfaction Survey. We are constantly looking for ways to improve the quality of our products and services. A few moments of your time will help us provide you with the first class quality that you deserve.

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