GLS, Inc.

Description

Our mission is to provide the best overall value for managed services in the industry. GLS strives to provide innovative managed solutions that give our customers a competitive advantage in application performance, IT efficiency and costs.

The final area that GLS is differentiated from our competitors is our people and processes. The GLS leadership team has over 100 years of experience in voice and data networking. We deploy a stratified NOC structure with 4 tiers of NOC technicians. Our project management and engineering teams leverage our specialized tool set to deliver smooth network transitions and rollouts. Finally our reporting and analysis team actively engages IT operations and planning with meaningful and timely performance data and analysis. Our operations teams are dedicated to customer satisfaction and work hard to customize our proven processes and tools to perfectly match each customer unique requirements.

GLS is located in Charlotte NC and manages over 40,000 networking devices and servers. We operate from a 30,000 square foot facility that is purpose built to support managing and deploying networks. GLS services are available directly from us or through our carrier partners. We were founded in 1998 and established our managed services business in 2000 at a time of tremendous confusion surrounding carrier services and equipment integration. GLS was established on the notion of bringing value to the market by solving that problem. GLS focuses creating customer value by providing creative managed solutions that optimize network performance and costs. In 2001 GLS designed, built and deployed one of the first large scale DSL VPNs which provided significant cost advantages in delivering best in class applications for the largest pizza delivery company in the USA. Today we manage over 4600+ sites for this customer, which is one of Cisco's largest DMVPN deployments.

MARA services are intended to provide actionable data and analysis to IT via a monthly interactive discussion and report review. GLS uses an internally developed SMNP reporting tool to provide standard performance and network health data for the network. GLS partners with Visual Networks and Riverbed more granular NetFlow and packet level diagnostic data for the network and for end user based application performance monitoring.

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