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Compliments and Complaints The decisions concerning your local IGA are made in-store by the people who know you and know your needs. While it is required that IGA stores pass a rigorous sanitation and safety assessment, we at IGA, INC. do not control pricing, procedures or policies in any store. We do, however, value the opinion of each and every IGA customer. Please feel free to share your compliments and complaints with us. In turn, we will happily pass that information along to the owner of your local IGA. What is Hometown Proud? Hometown Proud is more than just a slogan for the Independent Grocers Alliance – it's the preservation of an idea. The idea that a supermarket can become so much more than just a place that sells food.In the words of IGA Chairman and CEO Dr. Thomas Haggai, "The world doesn't need more supermarkets, it needs more Community Centers." At IGA we believe that a good grocery store isn't a sprawling, impersonal example of cookie cutter commerce, but a community hub owned and operated by the very people who know the area best – the citizens.

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