Game Film Inc

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As performance evaluation consultants, GameFilm® is one of the most experienced partners you could ask for. The originator of reality-based training and video, GameFilm® has worked with hundreds of clients across the country with their employee training , critical coaching and performance evaluation proccesses.

Headquartered in Austin, TX GameFilm® Consultants has been in business since 1992 with a focus on the complete customer experience . We provide our many clients with a real look at their level of service and retail performance through our market research and mystery shopping. We are the leader in the industry, focused on the latest technology available, with our online customer satisfaction reporting and our video capabilities. We pride ourselves on the relationships we build with our clients, enabling us to become true vendor partners.

These tools can provide you with insight into your customers’ experience - both good or bad - so that you can make quick adjustments to improve. Using a web address or toll-free phone number printed at the bottom of your customers' receipts, you are able swiftly collect direct customer feedback on their latest visit to your location. Our direct customer feedback surveys are delivered using the same online portal that you use to receive your video mystery shopping reports and customer experience surveys .

Mystery shopping can be a true difference-maker for any organization that believes in quality service. And for over 15 years, Gamefilm Consultants has helped to pioneer mystery shopping for our clients.

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