Gems Global Inc

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More sales... Minibars may be loved or hated, but there's no denying over 4 million hotel rooms worldwide are estimated to have them. The vast majority are manual "honor-bars" with long life expectancy and excellent merchandizing potential when attendants can free up more time for this and other important tasks. More profit... GLOBAL BARTENDER Minibar Services are new and unique . They are specifically designed to provide any hotel with an easy-to-implement and easy-to-use solution to dramatically increase minibar attendants' productivity and the organization's focus on what's important. Better service... Studies show a minibar attendant can typically service around 200 "honor-bars" a day. Whatever the figure, it is "low" and the level of service is poor because not every minibar is used every day, but an attendant still has to get inside every room and check every single minibar - even the minibars that have never been opened. More rooms... Studies show more than 50% of minibars are typically never used on any given day. With our new services your attendants always know precisely which minibars have been opened, and which have not, and save time by going only to rooms where the minibar was opened. Better quality... With our solution, attendants can service twice as many of the minibars that actually need servicing. This multiplies their ability not only to service just the minibars that need it, but to also do it with a much higher level and quality. The result can be reporting more consumption from more minibars before guests check out, creating more sales by doing a better job of merchandizing, and generally improving guest satisfaction. More control... Hotels subscribing to GLOBAL BARTENDER Minibar Services know exactly which minibars have been opened. Every morning, every day, management receive an E-mail listing rooms to be checked. A printed copy is given to the attendants as a task list. In addition, later the same day, management receive a second E-mail that shows how the attendants spent their time servicing the minibars and tracks their performance. Fewer guest complaints... Subscribers to GLOBAL BARTENDER Minibar Services are automatically informed which rooms to call on. They can forget all the other rooms and not only make huge savings on time, but also avoid unnecessarily disturbing guests in all the rooms where the minibar was never used. Fewer losses... GLOBAL BARTENDER Minibar Services let you know the exact time a minibar was opened, even a minibar in an unsold room. It's a powerful tool to help reduce losses from pilferage that happens before the guest even checks in, and it helps avoid guest disputes when they are wrongly billed for items they never took. Better merchandizing... More time means being able to create more sales through better overall quality of service, better displays, better control of expiry dates, better rotation, better selection of targetted products for different guest preferences, better merchandizing and better attention to presentation and detail. Lower costs...

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