Giannini's Auto Service

Description

In light of this we have made constructive criticism an important part of our business process. We are aware that many customers will not say anything about areas in the service process which may have upset them. We will periodically call our customers to insure quality service on their previous visit. This is the time to let us know if we performed to your satisfaction. Continued improvement in our service process definitely requires constructive criticism from our customers. So please let us know if there are any areas that you feel we can improve upon. We welcome all your comments.

June 1st,1989. I have been in the industry for over 30 years. I am ASE certified and have several special area training certificates. I insure that all maintenance and repairs are performed as necessary. My hobbies include hunting, tournament fishing, camping and ATV riding.

Also, we encourage all of our customers to fill out one of our AAA evaluation cards. The card has easy to use check boxes and is postage paid. This information counts toward our customer satisfaction index. AAA mandates perfection in service and repairs. We are proud to be an AAA certified repair facility.

Since 10/01/2010, we have collected thousands of $$$$ on repairs from the BG Protection warranty for all of our customers repairs who have been simply following the manufacturers recommended maintenance schedule and using the BG products. The key to the success of this program is we will look for covered repairs every time your car comes in and we won't lose the needed receipts required to make BG pay for your repairs. We promise that what you will spend to maintain your car will be returned to you in the form of "FREE" parts and labor covered repairs! "Guaranteed"!.

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