Global Help Desk Services, Inc.

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Description

Global Help Desk Services, Inc. (GHDSi) provides you with help desk outsourcing and call center outsourcing services. We offer you both PC help desk services and Mac support services. We offer you Microsoft Office support including Microsoft Word support, Microsoft Excel support and Microsoft PowerPoint support, to name a few. In addition to application support, we offer you computer support on PC hardware and printers, including HP printer support and dispatch services to third-party technicians. And we can offer you custom application support for certain custom applications. You can access these services via the telephone with the option to have your own 800 number and personalized greeting. You can use the Internet to access our call tracking system or use our Chat Service to access one of our agents. Our remote control tools allow us to provide remote control support to a caller who needs hands-on help. Other services that we offer include certified help desk training and help desk consulting. If you don't want to outsource your help desk, we can train your analysts and assist you in improving the overall productivity and cost effectiveness of your existing help desk.

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