Grande's Gems & Gallery, LLC

Description

a better service, and in particular for the following reasons: 1 internal record keeping; 2 to improve our products and services; 3 to communicate with you by email, telephone or post if you have ordered or purchased products from us, either regarding the order or purchase or other matters regarding transactions between us or your customer relationship with us; 4 to communicate with you with regard to your GrandesGemsHawaii.com account, or your Grandes Gems Business Account; 5 if you have purchased a product or requested a catalogue from us, you will be placed on the Grandes Gems mailing list and will receive periodic mailings by post from us (if you do not wish to receive a catalogue and/or periodic mailings by post please contact our customer services department by email at admin@grandesgemshawaii.com or by telephone Toll Free at 800-527-1910 to let us know and you will be removed from our mailing list); 6 to contact you by email, telephone, SMS, MMS or post according to your preferences, in order to share information with you about our products, services and events that may be of interest to you; 7 to contact you for market research purposes, if you have not objected to such use.

On the Site, we provide the measurement of our products based on our manufacturing specifications. Slight tolerances may be accounted for based on finishing during the manufacturing. • For gemstone and pearl measurements, a tolerance of 0.25mm is allowed. • For diamond jewelry set with multiple diamonds, we provide the minimum total carat weight for the piece. Color and clarity grades are expressed as either a minimum or an average depending on the number of diamonds. If stated as a minimum, all diamonds within the piece are at or above the stated quality. If expressed as an average, collectively the quality is equal to or exceeds the grade stated.

WHAT INFORMATION DO WE COLLECT? In general, you can use this Website without giving us any information. However, additional services may be available if we have certain information about you. We may collect the following information: 1 account registration information including your name, telephone number, postal address and email address; 2 billing information, transaction and credit card information (should you make a purchase with us); 3 if you contact us, we may keep a record of that correspondence; and 4 information regarding your personal or professional interests, demographics, experiences with our products and contact preferences in order to provide you with further correspondence about our products and services.

DIRECT MARKETING As above, we would like to provide you with information about new products, promotions, special offers and other information, which we think you may find interesting. Where you have consented to us doing so, we may send you such information by postal mail and telephone, unless you have registered with the appropriate Preference Service. If you purchase a product from us we may retain your address for future mailings. If you do not want your information used for direct marketing purposes at any time, please contact our customer services department by email at admin@grandesgemshawaii.com or by telephone Toll Free at 800-527-1910 to let us know and we will not send you any direct marketing.

Fact sheet

Products & services

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