Hargray Communications Group

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Description

We share information within our Hargray companies to enable us to better understand our customers' product and service needs, and to learn how to best design, develop, and package products and services to best meet those needs. Like any large business, we structure our company to include a number of smaller companies. Currently, our primary lines of business include local and long distance services, Wireless services, Cable TV services, Web hosting, Internet access for businesses and consumers, and Directory Publishing.

Other carriers use Hargray to bill for their charges. In this case, they provide us with information about you, including your calling patterns, and we bill you on their behalf. In turn, we provide them with non-sensitive information about your service, such as the date your service was established or disconnected; whether you have toll or 900 blocking services, whether you have a calling card or not and when it was issued, how you pay your bills and if they are paid on time.

As a general rule, without your permission, Hargray does not release confidential customer information to unaffiliated third parties unless we have a business relationship with those companies where the disclosure is appropriate. For example, we may hire outside companies as contractors or agents; or we might be engaged in a joint venture or partnership with a company. We provide information to these other companies only as needed to accomplish our business objectives and the companies are bound by requirements to keep Hargray customers' information confidential.

Our extensive state-of-the-art network and technology are both owned and operated by Hargray. Flexible architecture and fiber technology ensure rapid adoption of evolving technologies that allow us to expand our capabilities and future proof our offerings. Our fiber optics translate into the highest quality telephone, television and Internet services available.

We may also use information in our records to protect our customers, employees or property - for instance, to investigate fraud, harassment or other types of unlawful service activities involving Hargray or other carriers that we do business with. In some cases, it may be necessary to provide this information to the government or third parties who make a lawful demand for it.

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