Hbb-Hosting

Description

Our service monitors all equipment and datacenter infrastructure at all times. Our internal monitoring system is an open source code highly modified by our technicians to satisfy our customer needs. The IPAlert system monitors up to 16 different services over a private or public IP network without a client install. Our premium IPAlert system also includes a client based monitoring application that will allow us to drill down and monitor all internal server services such as ram usage, CPU usage, applications, services, and internal temperature. The IPAlert system is available online 24/7/365 for viewing services and up to date statistical information. The IPAlert system also houses key escalation procedures designed and supplied by each customer to ensure the correct escalation path is utilized at the first sign of trouble. Our NOC personnel monitor the IPAlert system 24/7/365 from both datacenter locations with technician's onsite around the clock to assist you in your needs. Monitoring includes free "hands and eyes" service to all customers for emergency situations that require additional assistance.

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