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“I am extremely excited that our first HighRadius users group was a success,” said Sashi Narahari, CEO of HighRadius. “HighRadius understands the importance of education, innovation, and the value of listening to our customers. As the only vendor that provides end-to-end solutions for FSCM that cover credit management, invoicing and payments, cash application, and disputes and collections, we are uniquely positioned to provide a great forum to our customers in the A/R community.
Your company is likely using a mix of customer relationship management solutions to manage customers more effectively and protect future revenue streams. With SAP Biller Direct, you can utilize electronic invoicing and payments technology to extend billing and receivables management processes – traditionally the sole province of finance organizations – to your customers via the Web. The software helps you streamline payment processes and provides your customers with the ability to view their account status, receive invoices, and make payments online.
SAP , headquartered in Walldorf, Germany, is the market leader in enterprise application software. SAP applications and services enable more than 109,000 customers worldwide to operate profitably, adapt continuously, and grow sustainably. With revenue (IFRS) of €12.4 billion for the year 2010, SAP has more than 53,000 employees and sales and development locations in more than 75 countries worldwide. SAP is listed on several exchanges, including the Frankfurt stock exchange and NYSE, under the symbol ‘SAP’. HighRadius Corporation is a member of SAP PartnerEdge program.
Calling is an effective way to reach your customers. It is easier to establish relationships when you are one-on-one over the phone. It’s also harder to ignore a problem situation when you are speaking directly with another human. A phone call is essential for all non-routine situations. People are more likely to open up over the phone and you can get more insight into a problem even if that insight comes from reading between the lines. Along that line, it’s easier to solve a problem when you are having a conversation over the phone than back-and-forth over email.
Joe Fischer has 25+ years of management experience in the consumer products industry where he has worked for Fortune 500 companies that have included The Gillette Company, Dial Corp, Pillsbury, and General Mills. He is experienced in the management of all aspects of the customer “order to cash” and customer supply chain activities. with a proven track record of delivering outstanding results.