Hotel Shopping Network

Hotel Shopping Network

  • 9320 Highway 78 W
  • Beulah, Colorado
  • 81023

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"Recently I have been able to show my staff the difference their efforts make in revenue which seems to be the best motivator. I can tell by looking at their shop call scores. If they are making an effort on their shop calls then they are also making an effort on the other calls. On months when their scores are low, I see lower revenue. When they start bringing their scores up they are trying harder on all of their calls and our revenue is higher." Kimberly Conley - General Manager BW Cascade Inn & Suites, OR When asked how he managed the Agents' skills at his front desk to a significantly higher level, Jason responded: "I make it important. I make it important EVERY day. I make it important EVERY shift, EVERY Agent. "Making it important" is one thing I heard from the HSN management training that really stuck with me; after all, if it isn't important to me, it certainly will not be important to my Sales Agents." Jason Hunter - General Manager Days Inn Klamath Falls, OR When asked how he has managed to be so successful on a regular basis, Jed responded:

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