Howell Allen Clinic

Description

Frequently Asked Questions How do I make an appointment? The Howell Allen Clinic accepts patients by physician referral only. If you are a patient and have questions about our referral or appointment process, please call our office at (615) 327-9543 between 8:30 a.m. and 4:30 p.m. Monday through Friday. If you are a physician, you may refer a patient to the Howell Allen Clinic by calling (615) 327-9543 or (800) 668-9410. Same-day appointments can be requested. Where are the forms I need to complete for my office visit? The forms can be found on our appointments page . What should I bring to my first appointment? Information about what to bring to your first appointment and what to expect can be found on our appointments page . Where are your offices located? The Howell Allen Clinic has nine locations to serve its patients. Locations and maps can be found on our locations page . What are the Howell Allen Clinic’s office hours? We are open from 8:30 a.m. and 4:30 p.m. Monday through Friday, except for holidays. We have an answering service available for emergent after-hours calls. Which types of insurance does the Howell Allen Clinic accept? The Howell Allen Clinic is a provider for most insurance plans, including PPOs and some HMOs. We are also a participating provider for Medicare. Our charges are determined by multiple factors including: complexity of the problem, review of symptoms, physical findings and radiological tests, and the type of treatment. You are advised to check with your carrier regarding benefits and authorization guidelines. Health insurance plans vary considerably in their benefit coverage. Failure to verify your carrier’s coverage may result in a reduced insurance payment and a higher cost to you. Please note that insurance contract networks change frequently. Our staff will assist you in obtaining this information if necessary. Howell Allen Clinic will make every effort to obtain full payment from the insurance carrier on your behalf. If your insurance does not pay the entire fee, you are responsible for paying the balance in a timely manner. Patients are expected to pay their co-payment for office visits at the time of service. If payment presents a financial hardship, or if you have no insurance, please contact Patient Account Services at (615) 327-9543 or toll-free at (800) 668-9410 to establish a mutually agreed-upon payment plan. What is the Howell Allen Clinic’s payment policy? We request payment at the time of your appointment for services that are not covered by your insurance. Your insurance company may also require you to pay a co-payment at the time of your appointment. If you have any questions regarding which insurance plans we accept or any patient billing concerns, please call our office at (615) 327-9543. Questions regarding your coverage and benefits should be directed to your employer or insurance company. An Uninsured/Self-pay Discount (Financial Hardship) Program is available. This program provides a managed care-like discount to patients who qualify. For more information, call (615) 327-9543.

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