Humanvoice

Description

"A vital component in the success of our company is the high level of customer service we are able to provide. Your 'humanvoices' provide the highest possible level of service and are always very friendly. I feel confident entrusting you with our most valuable asset - our customers." -- Humanvoice clientWith over 15 years experience in market research and customer contact solutions, we have successfully partnered with many revered organizations to help them better understand and serve the needs of their customers. Some of our client partners include JD Power, Siebel Systems, Washington Mutual, Progressive Auto Insurance, Blue Cross / Blue Shield, and Porsche Cars North America.We have learned how to effectively attract, train, and retain qualified individuals who enjoy what they do, and it shows. Customers notice a difference when they are speaking to our 'Humanvoices', who have been described as "empathetic problem solvers" and "sensitively assertive". This is due in part to the quality labor pool found in the Intermountain West. It is also due to our quality assured training and monitoring programs that include daily role-plays and one supervisor for every eight interviewers or customer care agents. Our friendly culture, strong work ethic, and clean work environment also contribute to customer interactions that stand out and leave everyone smiling.

Products & services

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