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Integra was started in 2004 by four people, Ganesh (me), Raj, Aravind and Ram, who wanted to do build a company with a focus in accounting and bookkeeping areas. During one of my visits to India, we solidified the plans of starting a world class outsourcing company aiming to help small and medium businesses. I have worked and lived in the US for the past 20 years and wanted to put this experience to good use. Others also had good educational and work background with large companies. We thought that this would be the best way these capabilities can be put to good use. Raj was working with Nokia in UK and Ram and Aravind were managing outsourcing projects in the transportation industry from India. We agreed that Raj and I will manage the sales and marketing while Ram and Aravind will handle the operations. We started our first tiny office at the Indian city of Coimbatore. It was a small unsophisticated office with bare essentials and it looked more like a car dealer’s office than a world class outsourcing office aspiring for clients from across the world. But, hey! We had to start somewhere. Taking the “fear” out of outsourcing is our founding principle. Why did we choose it? As you all know, the IT and call center outsourcing wave was sweeping across India from the mid 1990’s. During that time, the outsourcing companies in India was servicing only large corporations. Small and medium businesses in USA and Canada could not get the same outsourcing benefits because they were not entertained by these large outsourcing service providers in India. Our aim was to address this gap and make outsourcing easily accessible for small and medium businesses. To make outsourcing a fearless journey for small and medium businesses and take the “fear” out of outsourcing.

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