IOMED, Inc.

Description

As a world-wide provider of medical devices based in the United States, DJO designs, manufactures and distributes our products in accordance with Title 21 of the Code of Federal Regulations, Subpart 820, Quality System Regulation of the U.S. Food and Drug Administration. DJO’s Quality Management System is also harmonized with global medical device regulations and internationally recognized quality standards in order to meet or exceed the expectations of our customers and maintain compliance with all applicable regulatory requirements.

Bell-Horn, America's first orthopedics company, has been supplying the world with first-class orthopedics since 1842. Staying at the forefront of the orthopedics industry for over 170 years requires more than just manufacturing the highest quality orthopedic braces and supports, it further requires a longstanding tradition of exceeding customer expectations and a steadfast commitment to product innovation.

Welcome to DJO Customer Care. Our Customer Care Department strives to be the best in the industry. Our Customer Service Representatives are readily available to personally answer questions and meet the needs of our most important asset – our Customers. We are committed to providing the best quality, products, and patient care to create long lasting customer relationships. DJO welcomes new customers and distributors as part of our global family. We look forward to serving you.

Identifying and eliminating steps that do not add value is crucial to the lean new product development process. We want our development staff working as much as possible on value-add activities, activities from which our customers directly benefit, such as design and customer interaction. A project's lead time is radically decreased when the focus is on reducing non value-adding activity. Kaizen Blitz tools are used to continually reduce or eliminate non-value add activities, activities from which our customer do not directly benefit, such as internal paperwork and management meetings.

The supply chain starts with our customer, and reaches back to the origin of finished goods, components, and raw materials. DJO is committed to ensuring our customers receive their products as ordered and on time, so that our factories are optimally utilized and that our suppliers can plan effectively. In that spirit, DJO has an active internal Sales and Operations Planning (S&OP) cycle to ensure more accurate visibility to the demand over time. The S&OP cycle feeds scheduling at the factory and our distribution centers to optimize landed cost to deliver products to our customers.

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