Identify Software

Description

Founded in 1996, Identify® Software is the leader in Application Problem Resolution (APR) software. In May 2006, Identify was acquired by BMC Software to form the BMC Transaction Management Business Unit. Identify's AppSight™ Application Problem Resolution System is used by enterprises and independent software and system vendors (ISVs) to automate and dramatically accelerate their problem resolution processes across the application lifecycle in order to increase application availability and quality, reduce support costs, and accelerate product releases. AppSight is the first and only, comprehensive solution for application problem resolution across the application lifecycle, with an architecture uniquely designed from the ground up to optimize the process of resolving problems.Identify's AppSight Problem Resolution System provides a comprehensive lifecycle problem resolution solution—as such, it generally belongs in the Application Lifecycle Management and Application Management market spaces.AppSight is a system built on a unique problem resolution architecture that was designed from the ground up with proprietary Black Box technology to optimize the problem resolution process.

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