Ilead Machine

Description

Real-time distribution of customer inquiries (web or telecom) generated from all advertising channels through a single integrated software platform. ROI tracking for all advertising channels. Instant customer contact by the appropriate sales agent brings higher sales and increased closing ratios. Application can integrate with any web-based CRM (customer relationship management) or sales force automation. Infinite scalability. Unlimited number of marketing channels can distribute unlimited number of customer contacts to an unlimited number of sales agents. Unlimited number of routing rules. Examples: By time of day; by product type; by geography; by dollar amount or any combination of these and more. Tracking reports that measure the effectiveness of any advertising method including TV, Radio, Newspaper, Magazines, Direct Mail, Banner Ads, Pay-per-Click Search Engines, Email and more. Data collection tools to aggregate data and telecommunications (inbound or outbound calls) generated from these separate advertising channels, then intelligently distributes data and telecommunications (customer calls) in real-time to the appropriate sales team member. Application can integrate with any web-based call center/contact center software application. Instant auto call distribution of telecommunication and data file routing. Application is licensed in an ASP (application service provider) hosted environment.

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