Import Paint & Body

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“Dear Mr Koski, recently, I had the misfortune to be involved in a minor automobile accident. I was prepared for a lengthy, hassle-filled experience in dealing with both my insurance company, and the repair shop. You both proved me very wrong. I can’t thank you enough for the way in which you worked with my insurance company. The whole affair was made very simple and easy by you. The quality of the repair work is terrific; the car looks brand new! I only hope our customers are half as pleased with the service we give them as I am with the service I have received from you.

“I’m sending you this letter to express my appreciation for the exceptional customer service and quality repair work that your team performed on my BMW 740i this week. It’s so refreshing knowing that your establishment gives customers a renewed spirit of knowing that high quality service is top priority. I consider the finished results of your work to be “second-to-none” and I will encourage my family, friends and colleagues (who value their vehicle) to go to Import Paint & Body, Inc. for any collision, repair and refinishing needs.

Loren Koski gained extensive experience in the auto restoration and collision business, and in 1988 incorporated Import Paint & Body of Charlotte. Over the last twenty years, he has built the premier body and paint shop on the east coast, with customers coming from Virginia and Tennessee to Florida. Don’t judge us on who we say we are, or what we say we can do; judge us on what our customers have to say.

Import Paint & Body of Charlotte, Inc. is a referral-based business. It does not rely on Yellow Page ads, direct-repair relationships with insurance companies, or advertising of any kind. Our business has been built upon the referrals of our customers and our relationships with dealerships across the southeastern United States. Whether it’s collision repair, restoration, or custom fabrication, we have the skill, talent and expertise to handle the most diverse range of customer needs.

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