Infinity Consulting Solutions, Inc.

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Recent Engagements Our core business at ICS is staffing today’s leading companies with the best available talent in the fields of information technology, legal and compliance, executive and administrative support, accounting and finance, and sales and marketing. We value our client’s trust in our services year after year. Check out some of our most recent engagements and client testimonials for more detail on the services we provide. Feel free to contact us or submit a business inquiry to learn more about how ICS can work for you! Cost Effective Companywide XP Migration Client: International investment bank Challenge: Our client needed to upgrade the desktop operating systems for thousands of employees, but couldn’t divert the internal resources required for such a large project without adversely effecting the company’s core business. Solution: ICS was chosen to recruit a deployment team of engineers including build, deployment, front office desktop support, back office desktop support, and project team leaders. A Service Level Agreement was established to define the parameters of the deployment program for optimal workflow. Facets of the SLA included budget control, production timetable, status reporting, project team coordination, and quality assurance. The XP upgrade was rolled out to 3800 nodes, on time and in budget, and enhanced end user satisfaction. Reduced Turnover as Primary Network Vendor Client: Large financial institution Challenge: On this project our client was facing unacceptably high turnover from IT engineers responsible for the company’s mission critical network infrastructure. Solution: ICS replaced our client’s underperforming talent with a best-in-class team of IT network professionals (LAN/WAN/PM). Turnover was reduced by 30% and ICS is now the #1 vendor on-site for three years running. Retained In-House IT Group Client: Global entertainment company Challenge: Our client utilized teams of independent consultants working directly for the company. Senior management enacted a company-wide edict that they could no longer have independent consultants working directly for the firm. Our client was faced with the dilemma of having to let go entire teams of consultants in order to be in compliance with the directive. Solution: ICS created a unique solution by stepping in to serve as the company’s Professional Employer Organization. This allowed the company to retain its staff and perpetuate their benefits such as health care, dental coverage, and worker’s compensation. The client was further served by our streamlined billing system for multiple vendors, which helped to reduce payrolling and accounting overhead from human resources. Stabilized 24/7 Help Desk Client: Major financial institution Challenge: Our client’s help desk was plagued with underperforming talent and high employee turnover that severely hampered the efficiency of the company’s operations. Solution: ICS recruited a team of Wall Street veterans to run multiple shifts on a 24/7 Help Desk.

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