Innovation Associates

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Description

Building strong customer relationships is the true essence of exceptional customer service. As a premier provider of pharmacy automation and process optimization solutions, we deliver a full realm of client services that complement our products, enhance your operations, and, most importantly, give you confidence that we’re always there when you need us.

One of our primary objectives is to help your pharmacy achieve your distinct goals by optimizing your pharmacy fulfillment-related processes. Whether you're using our PharmASSIST products or not, we offer highly proficient Professional Services that deepen our understanding of your pharmacy operation and provide solutions that help you achieve tangible results.

One of our overriding goals is to provide our clients with whatever resources are necessary to help them succeed. That’s why we prudently assess and pursue business alliances with key market leaders and channel partners to supplement our products and services. Whether it’s joining forces with other pharmacy automation providers, teaming up with pharmacy group buying organizations (GPOs), or building marketing alliances with packaging suppliers, our aim is simple. We develop mutually beneficial business relationships that enable our clients to achieve their business goals.

“The PharmASSIST system has addressed many of our issues and it has certainly enhanced the quality and productivity of our process. Innovation is a great company to work with. They have been very receptive to our input and have acted on it in a proactive manner.

“Our primary goals for making this automation investment were to increase our workflow and inventory management efficiency so we could free up staff to spend more time and attention on clinical services and other revenue generating activities,” said Eric Black, R.Ph. and owner, Mt.

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