Integral Choice Inc

Description

Integral Choice is a full service agency for business telecommunication needs. We offer complete assistance and customer advocacy from pricing and negotiations to long term billing and inventory management. Our staff quotes hundreds of opportunities every month giving us the insite and experience required to not only win our clients trust and business, but the ability to quote quickly and accurately. Our online database provides 24x7 access to all of your inventory and the ability to customize and automate multiple real time reports in a dashboard view. While we have many customers we also have many partner relationships with companies that can benefit from providing our services to their clients. Learn more about what sets us apart; proven support, call center applications, sub agent relationships, and online management. Proven Support As fast as technology changes telecommunications follows. It can take at least 20 - 40 man hours for a company to competently evaluate multiple carriers solutions, pricing, and manage the installation process. The larger and more complex your business is the more hours your company will be liable for. Even then you are still relying on rushed research and may not even be getting the best deal or design. Integral Choice offers you a low price guarantee and assumes responsibility for all the work your business would have to pay for. What to expect 1. Our consultant will first sit down with you to understand how your business operates and what you would like to change or improve about your current services including what new applications may be needed. 2. After we understand exactly how you utilize your voice, data, and wireless services we will then start our quoting process with the appropriate carriers in your area. 3. Once we have finished negotiating with the carriers our consultant will then carefully review and explain what the differences are between each proposal and why we have chosen these solutions for your business. 4. When the solution you desire is confirmed we will prepare all the contracts for you and explain any and all of the particular nuances associated with the agreement so you are fully educated on what you are purchasing. 5. Shortly after we have received your signed contracts you will be contacted by your assigned Service Delivery Coordinator who will confirm your order and become your primary point of contact throughout the installation process. 6. Our Service Delivery Coordinator will work with the carrier implementation team advising your I.T. staff and hardware vendor of the progress and any information they may need to prepare for the installation. 7. The day your service will be delivered our staff will be coordinating with the carrier, your I.T. staff, and your hardware vendor for a successful and smooth transition without any service interruptions. 8. After everything has completed Integral Choice will continue to support you for any questions or concerns you may have. Call Centers Call centers require 100% up-time and the lowest costs available due to incredibly high volumes. For every hour a call center is down that business is losing unacceptable amounts of revenue.

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