Integrated Computer Systems

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INFORMATION SYSTEM EVALUATION Integrated Computer Systems will document your company's information requirements and match them to your system's capabilities. We can assist you in making intelligent decisions about your information system and provide integrated solutions. ICS will make sound, objective recommendations based on our findings, which will be designed to improve your business operations and your bottom line. SYSTEM DEVLOPMENT AND DESIGN ICS will design an improved work-flow process, if required; determine which system options are to be utilized; develop enhanced reporting procedures; customize other procedures to help get the most from your system; and develop a reasonable implementation plan with an agreeable conversion time schedule. CONNECTIVITY At our ICS facility we have computer systems which are all integrated. Whether you need to bridge the gap between different systems or different locations, we are able to complete the link using state-of-the-art technology. PLANNING AND IMPLEMENTATION ICS's depth of services includes assisting businesses with defining and implementing their key initiatives and activities that promote growth in revenue, profit, and customer service. MIGRATION All organizations reach a critical juncture in their application development process where they decide to move their legacy applications away from out-dated technologies. As the expert in system development, ICS will work with your team to review your system and complete a comprehensive assessment to determine the impact of a migration project. ICS provides a cost/benefit analysis that highlights any trouble spots, estimates the actual time required to complete the migration, documents the potential long term savings, and completes the conversion. Substantial experience in delivering migration projects on-time and on-budget enables ICS to provide our clients with a cost effective solution. In addition, we focus on skills transference in order to build the in-house knowledge base required to sustain and expand upon the consulting deliverables. PROCESS IDENTIFICATION AND IMPROVEMENT ICS is an experienced provider of process identification services. This begins with conducting interview with key personnel and documenting their activities; from here, ICS will help you company identify improved activity flows resulting in improved performance consistent with your company's mission or vision. SYSTEM AND SOFTWARE SUPPORT ICS puts an emphasis on delivering fast, dependable support and response time. System or application downtimes are both inconvenient and costly. Our goal is to assist you in maximizing your productivity. ON-LINE SUPPORT ICS has on-line support capabilities, which allow us to communicate with your computer system directly from our office to yours. We can assist you in resolving critical situations "on-line" versus "on-site" and provide the same high-quality service PERFORMANCE TUNING AND SYSTEM MAINTENANCE Computer system set-ups are typically not configured for meeting the unique workload demands of your company. ICS's team of professionals can identify your specific performance requirements and will 'Fine-tune" your system, allowing it to meet optimum performance levels and stability. ICS also offers maintenance agreements according to your unique needs. LOCAL ON-SITE TRAINING ICS can develop a customized training program designed to meet the specific education needs for your staff. During our training sessions we will provide a comprehensive review of the functionality and capabilities of your system; train you staff at their own pace; help overcome obstacles during the learning process; and give hands-on training at your office utilizing your corporate information under the strictest of confidentiality.

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