Description
Dear Ken: Just a note to thank you and your colleagues for all of your help in transfering old family movies to digital 8 and VHS formats. The transfers and the original film arrived here well packed an intact. And the results were far better than I anticipated or expected. While the project has proved that my grandfather was no D. W. Griffith, the footage recovered and preserved contains many images of family members who are no longer with us, and there are many pleasant and interesting surprises in the content.
Note: if you would like a 2 hour DVD, order an SVHS original, and a DVD duplicate. This will lower the DVD quality slightly, due to the analog original and the higher mpeg compression. If you want a VHS copy, order a VHS dupe as well. We do not recommend a VHS original, with DVD dupes. For highest quality, order DVD originals and video tape duplicates, you will be limited to 1 hour per original and duplicate, but the quality gained is worth the extra cost.
We will do our best to deliver every order as quickly as possible, and at the highest quality obtainable from your particular film. There are times when we will not be able to provide certain items due to circumstances beyond our control. There are also times when your film transfer may not be up to our standards due to film conditions, such as under or overexposure, film degradation, and emulsion layer breakdown.
We use only top quality, professional grade DVDs and video tapes. We record your film in the highest quality video modes. All of your original films will be returned with your order, cleaned and lubricated, so they are returned to you in better shape then when we receive them.