Integrated Payment Processing

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Description

As mobile payments become more common, it is critical that you are able to accept these payment types in addition to credit and debit cards. The Harbortouch Perkwave terminal includes near field communication (NFC) technology so that your customers can simply wave their mobile phone to pay. Additionally, the terminal accepts EMV-enabled credit cards, or “smart cards”. The major card brands recently announced that they will be migrating to EMV technology in the near future due to the added security afforded by these cards. Merchants who don’t accept EMV payments will be non-compliant once these changes go into effect. With Harbortouch Perkwave, you can future-proof your business and stay on the cutting edge of payments technology!.

The Harbortouch POS system is the perfect tool to help make running your business easier and more profitable.

We were your classic business owners that tried to rely on a $99 cash register to run our business. We have a coffee shop in a small college town in Ohio, and found as we grew that buying a register every other year was getting old. We always dreamed about the cool POS systems but knew we didn’t have the funds… until quite by “accident” one of the Harbortouch reps visited our shop. It was perfect timing and we were ready to listen. The rest is history! Our rep walked us step by step through the paperwork (and answered the millions of questions we had!). She delivered again when the system arrived and spent several weeks working with our staff to learn the system. Harbortouch entered our menu into the system initially and we worked with them as far as details, choices, sizes, etc. When we started to practice on the system, we learned how to add new items and make changes to our menu. Tech support is always available to fix things or to walk us through a question. They have ALWAYS been kind and encouraging and helpful and ALWAYS knew how to answer my problem, 24/7!.

We are a three year old business and began with another brand POS after doing much research. Almost from the beginning we were disappointed in the performance of the system, but mostly we were disappointed with the response to our questions. Often we could go weeks without getting any response. It wasn’t long before we realized the mistake we had made and began doing research again when we discovered Harbortouch. This time we knew more about the questions we needed to ask upfront. The sales people at Harbortouch were knowledgeable, honest, and very responsive to all of our questions. We’ve been extremely pleased with the performance and uptime of our Harbortouch system. What few problems we have experienced in over a year were usually the result of a misunderstanding on our part of what we were trying to do. The support we’ve received has been AWESOME. We usually get someone on the phone immediately when calling. On the few occasions when we’ve left a message, we’ve gotten a call back within 30 minutes. As a final comment, the release of the Lighthouse software has made our life so much easier and made analysis of our business much more efficient.

Harbortouch is a leading national supplier of point of sale (POS) systems, credit card processing equipment and a full range of merchant services. As one of the largest and most reputable payment processors in the United States, Harbortouch currently handles the merchant accounts for over 110,000 business locations and processes in excess of $9 billion annually, with those numbers constantly increasing.

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