Inteleserv

Website Links

Description

Inteleserve has been providing services to the mortgage industry since 1989 and is licensed in all 50 states. We use customized marketing campaigns to deliver high quality leads to your office in real time with a mini 1003. Our unique outbound telemarketing strategies will allow you to seek out a new market of borrowers and increase your loan volume by reaching out to consumers that may not be in the market, but would benefit from your products. Our commitment is to provide the best, most qualified prospects, and establish a marketing campaign that will be a long term, sustainable source of loans in any market. Let us be your key to converting prospects into borrowers and borrowers into relationships. Inteleserve is located in downtown St. Peter , MN. We are prominently positioned right off highway 169 in the historic Armory building. Just down the street from the county courthouse, we are within walking distance of most city businesses. This 15,500 square foot building has been recently updated with fresh paint everywhere as well new carpeting and tile floors.St. Peter is a small community located on the Minnesota River about 65 miles southwest of Minneapolis and 12 miles north of Mankato. It is home to Gustavus Adolfus College, several museums, as well as a historic district that includes 31+ buildings on the national historic registry including our building. Several colleges, universities and high schools are located within 20 miles of St. Peter which fuel a work force that is strong, flexible and diverse. Inteleserve currently has 3 separate dialing floors as well as a large break room, kitchen, conference room and empty 3rd level. There are currently 120 stations with room for expansion. The first and second floors are both handicap accessible with the first floor being at ground level and an elevator to reach the second. The lower level is comprised of 30 telemarketing seats. Each has a telephone, headset and monitor connected to our Automated Call Processor. There are also a two manager's stations which are set up for monitoring campaign activity as well as silently monitoring individuals. The server for this floor currently has five outbound T1 lines. This floor also has a manager's office and is the location of the central command center, or the MIS room. The MIS room houses the servers for our Automated Call Processing System. Each dialing floor has a dedicated server. This system is an integrated voice and data system for call center automation. It combines predictive dialing and voice recognition techniques with information processing to increase the efficiency and productivity of all kinds of calling campaigns. There are two major components to this system, the Call Processor and the Call Manager. The Call Manager controls campaign data with agent stations and supervisory control of the calling campaign. It will manage lists of numbers to be dialed, with the ability to establish and modify campaign parameters, creating and editing presentation scripts, and generating detailed statistics and reports of the results. The Call Processor receives numbers to be dialed from the Call Manager.

Products & services

Similar companies nearby