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Help Returns In order to provide the best shipping service, our products are all shipped by the Amazon.com shipping department. For all our returns please contact Amazon.com's return center . General Returns Policy We are affiliates of Amazon.com so all returns are handled by Amazon. Below is Amazon.com's Return Policy. You can also see the full policy by visiting their website Amazon.com's Return Policy. You may return new, unopened items sold and fulfilled by Amazon.com within 30 days of delivery for a full refund. Items should be returned in their original packaging. We'll also pay the return shipping costs if the return is a result of our error. Just visit our online Returns Center , and we will guide you through the process and even supply you with a return mailing label you can print out. This page outlines the details of our returns policy rules and exceptions: -Partial Refunds -Orders Returned After 30 Days -Exchanges -Items Purchased from other Sellers -In-Store Returns -Using our Return Mailing Label Be sure to visit our Product Specific Policies page for more information on returns for the various product lines (such as toys, electronics, magazines, etc.). Items that are Not Returnable Amazon.com does not accept returns of the following items: -Computer laptops and desktops more than 30 days after delivery. -Any product missing the serial number or UPC. -Gift certificates. -Grocery products and Gourmet gift baskets. -Pay As You Go (or prepaid) phone cards. -Items purchased from sellers other than Amazon.com. Partial Refunds Partial Refunds will be issued for the following items: -Any item that has obvious signs of use. -Any opened laptop or desktop computer. A 15% restocking fee will apply. -Any CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened/taken out of its plastic wrap. (If you discover that the item is defective after the package is opened, a full refund or replacement will still be granted.) -Any item not returned in the condition it was received. To find out more about how refunds are calculated, visit our Refunds page. Orders Returned After 30 Days Orders that were delivered more than 30 days ago will not appear in the list of orders eligible for return in our online Returns Center. Such an order will receive only a partial refund if you do choose to return it. If you still wish to return it, follow our instructions on the Packing & Sending Your Return page (be sure to include the packing slip in the box), and ship the order to

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